Great customer service – part 1

My family was recently discussing the great and not-so-great customer service that we have received from service companies over the years.  We decided it would help everyone out, including us, to make a list of the service companies in Northern Nevada that we have dealt with, in the last few years, that have great customer service.  At some point I will make a permanent page with all of the companies listed.

So, in no particular order:

Kawchack Pump & Well Service, Inc. – (775) 267-2150

When you are on a well and abruptly find out that you have no water at the house it becomes an emergency.  Both times we have had to call in an emergency they arrived quickly, were friendly and within a few hours we had running water again.   We would highly recommend them.

Dave Taylor Appliance Services   – (775) 782-7772

We have used this company to get our furnace serviced through the years.  When our furnace abruptly died one winter day it turned into an emergency.   This company was able to quickly replace our over 20-year-old furnace.  We are happy to say that we have had no problems since.

Tom Goldston Roofing   – (775) 790-2461

A few years ago we needed a new roof on our over 20-year-old house.  We got multiple quotes and we decided to go with this company.   They did a very good job and I was extra impressed when Tom was concerned that he found an old roofing nail on the driveway after the installation.

I know there are other companies, but these are the ones that came to my memory first.  I will post part 2 at a later date.

Are there any service companies in your area that give great service?

Heather